The airline still lets customers make changes to their tickets at no charge. But passengers now must make those changes at least 10 minutes prior to their originally scheduled flights. If they do not, Vans Suede Fleece Slip-on they risk losing Mbt Shoes Victoria
now must cancel at least 10 minutes before departure. If they do, they can then reuse the remaining funds from their itineraries toward a new flight.
That meant fliers had little incentive to cancel prior to flying, denying Southwest a chance to resell those seats to other passengers.
Southwest spokesman Brad Hawkins tells The Dallas Morning News no shows were only "a minority of customers, but some people do it habitually."
Southwest Airlines Begins Enforcing 'No
Ben Mutzabaugh, USA TODAY
the value of their ticket.
Southwest Airlines has begun to enforce its new no show policy.
Previously, fliers could simply not show up and then contact the airline later to use the remaining funds toward a new flight.